Privacy Notice
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1. Who we are
[Data user's legal name, registration number and contact details to be inserted.] This notice is written with the Personal Data Protection Act 2010 (PDPA) in mind and must be reviewed by counsel.
2. Data we collect
Phone number and name; pickup and drop-off addresses; recipient names and phone numbers you provide; order history; proof-of-delivery photos; chat messages; driver location while on a job; for drivers, identity and vehicle documents and bank details.
3. Why we use it
To quote, match, carry out and prove deliveries; to pay drivers; to invoice businesses; to keep the service safe; and to meet legal obligations. [Lawful purposes to be confirmed.]
4. Who we share it with
Your driver (for the job), the recipient (via tracking link), payment providers, mapping and messaging providers, and authorities where required by law. [Processor list to be completed.]
5. Cross-border transfer
[Disclose any transfer of personal data outside Malaysia and safeguards.]
6. Retention
[Retention periods for orders, photos, chat, location and driver documents to be set.]
7. Your rights
Under the PDPA you may request access to and correction of your personal data, and limit processing for direct marketing. [Procedure and fees, if any, to be confirmed.]
8. Security
[Describe security measures.]
9. Language
This notice is provided in English, Bahasa Malaysia and 中文 as required by the PDPA. [Confirm official version.]
10. Contact
[Data protection contact: email, address.]